Please note that free 24/7 technical support and ongoing standard software updates are for the benefit of the original purchaser only. Before you consider acquiring a Soundmaster ION system from an entity other than Soundmaster Group please be aware that a re-registration fee will be charged should you wish to receive the benefits of an original owner, including technical support and the ability to add new functionality to the system. This fee has increased effective September 1, 2014. Please contact us if you require further information in this regard.